Bank Account Services

• What types of accounts are available for beneficiaries?

The program implies the opening of a checking account. You can check with your bank’s customer service، all the types are available. such as savings accounts

• How do beneficiaries check their account balance?

You can check your account balance through your bank's ATM, online or mobile banking, or by contacting your bank's customer service

• How can beneficiaries switch to another bank?

You can switch to another bank anytime you want. You will just need to open a new bank account in the desired bank and notify your AU administration so that we can transfer your salary to the new account

• How can beneficiaries update their personal information or contact details?

To update your personal information, you can contact your bank's customer service or visit your local branch for further assistance

• Can I set up automatic payments or saving plans with MyAccount?

To request bank services, you can contact your bank's customer service or visit your local branch for further assistance

• What happens if I close my bank account ?

• Can I have multiple bank accounts?

• How will beneficiaries know when their salary is transferred?

At the day of the salary transfer, employees will be notified via SMS